Org.AI FoundationSchemaPartner

ContactPoint

A contact point—for example, a Customer Complaints department.

Kind of
StructuredValue
Properties
10 of its own14 more from Thing
Subtypes
PostalAddress
Source
Schema.org 30.1

Read the 24 properties JSON-LDMarkdown

Properties

10 of its own, and 14 it inherits. Each says what kind of value it takes.

Its own10
PropertyValueWhat it means
areaServedValue: AdministrativeArea, GeoShape, Place or Text

The geographic area where a service or offered item is provided.

availableLanguageValue: Language or Text

A language someone may use with or at the item, service or place. Please use one of the language codes from the IETF BCP 47 standard. See also inLanguage.

contactOptionValue: ContactPointOption

An option available on this contact point (e.g. a toll-free number or support for hearing-impaired callers).

contactTypeValue: Text

A person or organization can have different contact points, for different purposes. For example, a sales contact point, a PR contact point and so on. This property is used to specify the kind of contact point.

emailValue: Text

Email address.

faxNumberValue: Text

The fax number.

hoursAvailableValue: OpeningHoursSpecification

The hours during which this service or contact is available.

productSupportedValue: Product or Text

The product or service this support contact point is related to (such as product support for a particular product line). This can be a specific product or product line (e.g. "iPhone") or a general category of products or services (e.g. "smartphones").

serviceAreaSupersededValue: AdministrativeArea, GeoShape or Place

Superseded by areaServed.

The geographic area where the service is provided.

telephoneValue: Text

The telephone number.

From Thing14
PropertyValueWhat it means
additionalTypeValue: Text or URL

An additional type for the item, typically used for adding more specific types from external vocabularies in microdata syntax. This is a relationship between something and a class that the thing is in. Typically the value is a URI-identified RDF class, and in this case corresponds to the use of rdf:type in RDF. Text values can be used sparingly, for cases where useful information can be added without their being an appropriate schema to reference. In the case of text values, the class label should follow the schema.org style guide.

alternateNameValue: Text

An alias for the item.

descriptionValue: Text or TextObject

A description of the item.

digital.org.aiValue: Number

Digital maturity score from 0.0 (fully analog/manual) to 1.0 (fully digital/autonomous). Indicates the degree to which an entity operates digitally.

disambiguatingDescriptionValue: Text

A sub property of description. A short description of the item used to disambiguate from other, similar items. Information from other properties (in particular, name) may be necessary for the description to be useful for disambiguation.

identifierValue: PropertyValue, Text or URL

The identifier property represents any kind of identifier for any kind of Thing, such as ISBNs, GTIN codes, UUIDs etc. Schema.org provides dedicated properties for representing many of these, either as textual strings or as URL (URI) links. See background notes for more details.

imageValue: ImageObject or URL

An image of the item. This can be a URL or a fully described ImageObject.

mainEntityOfPageValue: CreativeWork or URL

Indicates a page (or other CreativeWork) for which this thing is the main entity being described. See background notes for details.

nameValue: Text

The name of the item.

ownerValue: Organization or Person

A person or organization who owns this Thing.

potentialActionValue: Action

Indicates a potential Action, which describes an idealized action in which this thing would play an 'object' role.

sameAsValue: URL

URL of a reference Web page that unambiguously indicates the item's identity. E.g. the URL of the item's Wikipedia page, Wikidata entry, or official website.

subjectOfValue: CreativeWork or Event

A CreativeWork or Event about this Thing.

urlValue: URL

URL of the item.

Subtypes

PostalAddress is a more specific kind of ContactPoint.

Where it is a value

12 properties take a ContactPoint as their value.

Where this comes from

Quoted from Schema.org, and credited. Nothing in this definition is written by us.

  1. Published by
  2. Release
    Version 30.116 September 2026
  3. License
    CC BY-SA 3.0Free to copy and adapt, with credit, under the same licence
  4. Changed by us
    Nothing.

Use this type

Its definition is free to reuse, with credit to Schema.org. The same type is here as data, for programs and for language models.

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